bdt999 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how bdt999 ("we", "us", "our", or "bdt999") collects, uses, stores, shares, and protects the personal information of individuals ("you", "your", or "the player") who access, register on, or otherwise interact with the bdt999 online casino and sports betting platform, accessible at https://bdt999.lat (the "Platform").

bdt999 is committed to handling all personal data responsibly and in accordance with recognised principles of data protection. This Policy is intended to be read alongside the bdt999 Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall relationship between bdt999 and its registered players.

By registering an account on the bdt999 Platform, or by continuing to use the Platform after this Policy has been published or updated, you acknowledge that you have read and understood this Policy and that you agree to the collection and use of your personal data as described herein.

If you do not agree with any part of this Policy, you must not register an account and must cease using the bdt999 Platform.

2. Data Controller

For the purposes of this Policy, bdt999 acts as the data controller in respect of all personal data collected from players using the Platform. As data controller, bdt999 determines the purposes for which personal data is collected and the means by which it is processed.

Where bdt999 engages third-party service providers to assist with Platform operations — including payment processors, identity verification providers, and analytics platforms — those parties act as data processors operating under contractual obligations to process data only as directed by bdt999 and to maintain appropriate security standards.

All enquiries, requests, and complaints relating to the processing of personal data by bdt999 should be directed to the bdt999 data team at: [email protected]

3. Data We Collect

bdt999 collects the following categories of personal data from players, depending on the nature and extent of their interaction with the Platform:

bdt999 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where such data is voluntarily disclosed by a player in the context of a responsible gaming request (for example, disclosing a gambling addiction when requesting self-exclusion). Any such data is handled with the highest level of care and is used solely for the stated purpose.

4. How We Collect Data

bdt999 collects personal data through the following methods:

• Direct Submission: Data you provide voluntarily when registering an account, completing identity verification, making a deposit or withdrawal, contacting customer support, or filling in any form on the Platform.
• Automated Collection: Data collected automatically when you access the Platform, including IP addresses, device identifiers, browser fingerprints, cookies, and usage logs generated by our servers and analytics infrastructure.
• Third-Party Sources: Data received from third-party identity verification providers, fraud prevention agencies, and payment processors to supplement the information you have provided directly. bdt999 only receives data from third parties where you have authorised those parties to share your data or where bdt999 is entitled by law to request such data.
• Payment Providers: Confirmation data from bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, Visa, and Mastercard to verify that deposit and withdrawal transactions have been completed successfully.

5. How We Use Your Data

bdt999 uses the personal data it collects for the following specific and legitimate purposes:

• Account Management: To create, verify, maintain, and manage your bdt999 player account, including authenticating your identity at login and processing account-related requests.
• Transaction Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to maintain accurate transaction records.
• Identity Verification (KYC): To fulfil know-your-customer obligations, verify that players meet the minimum age requirement of 18 years, and prevent the use of the Platform by ineligible individuals.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, bonus abuse, and other violations of the bdt999 Terms & Conditions.
• Customer Support: To respond to your enquiries, resolve disputes, process complaints, and deliver a high standard of after-sales service through our support channels.
• Responsible Gaming: To monitor gameplay behaviour for indicators of problem gambling, to implement responsible gaming tools such as deposit limits and self-exclusion at your request, and to fulfil our duty of care obligations.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the functionality, performance, and user experience of the bdt999 Platform.
• Marketing Communications: To send promotional offers, bonus notifications, and product updates to players who have opted in to receive marketing communications. You may opt out at any time.
• Legal Compliance: To comply with applicable legal and regulatory obligations, including responding to lawful requests from law enforcement authorities.

6. Legal Basis for Processing

bdt999 processes personal data on the following legal bases:

• Contractual Necessity: Processing that is necessary to perform the contract between bdt999 and you as a registered player — including account creation, payment processing, and delivering the gaming services you have requested.
• Legal Obligation: Processing required for bdt999 to comply with applicable legal requirements, including age verification, anti-money laundering checks, and record-keeping obligations.
• Legitimate Interests: Processing carried out for bdt999's legitimate business interests, including fraud prevention, platform security, and improving the quality of the service — provided that such processing does not override your fundamental rights and freedoms.
• Consent: Processing based on your freely given, informed, and specific consent — in particular, the sending of marketing communications and the use of non-essential cookies. You may withdraw your consent at any time without detriment.

7. Sharing Your Data

bdt999 does not sell, rent, or otherwise trade your personal data with third parties for their own commercial purposes. bdt999 shares personal data with third parties only in the following carefully defined circumstances:

• Payment Processors: bdt999 shares the minimum necessary transactional data with payment service providers — including bKash, Nagad, Rocket, Upay, and card networks — strictly to facilitate deposit and withdrawal processing.
• Identity Verification Providers: bdt999 may share identity documents and personal details with specialist KYC and age-verification service providers to fulfil its verification obligations. These providers operate under strict confidentiality agreements.
• Game Studio Providers: Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive session and account tokens necessary to deliver their games. These providers do not receive your full personal profile.
• Fraud and Security Agencies: In cases of suspected fraud, money laundering, or other criminal activity, bdt999 may share relevant data with fraud prevention agencies or law enforcement authorities as required by law or in defence of legal claims.
• Legal Authorities: bdt999 will disclose personal data to courts, regulators, or government bodies where compelled to do so by a lawful order or legal obligation.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of the bdt999 business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and of any material change to this Policy that results from it.

All third parties with whom bdt999 shares personal data are contractually required to implement appropriate technical and organisational security measures and to process data only for the specified purpose.

8. Cookies and Tracking Technologies

bdt999 uses cookies and similar tracking technologies on the Platform. A cookie is a small text file stored on your device by the Platform when you visit, and it helps the Platform recognise your device on subsequent visits. bdt999 uses the following categories of cookies:

• Strictly Necessary Cookies: These cookies are required for the Platform to function correctly. They enable core features such as session authentication, security token management, and load balancing. These cookies cannot be disabled without impairing your ability to use the Platform.
• Functional Cookies: These cookies remember your preferences and settings — such as language preference and display settings — to provide a more personalised experience on return visits.
• Analytics Cookies: bdt999 uses first-party analytics tools to collect aggregated, anonymised data about how players interact with the Platform. This data helps us identify areas for improvement and measure the effectiveness of Platform changes.
• Security Cookies: These cookies assist in fraud prevention and detection by identifying unusual device behaviour or login patterns that may indicate account compromise.

bdt999 does not use third-party advertising cookies or behavioural retargeting technologies that track your activity across websites outside the bdt999 Platform.

You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will affect your ability to log in to and use the Platform.

9. Data Retention

bdt999 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The following general retention principles apply:

• Active player account data is retained for the duration of your account relationship with bdt999 and for a period of five years following account closure, to comply with anti-money laundering and financial record-keeping requirements.
• Identity verification documents (KYC materials) are retained for a minimum of five years following your last transaction or account closure, whichever is later.
• Transaction records, including deposit and withdrawal history, are retained for a minimum of five years from the date of each transaction.
• Customer support communications are retained for a period of three years from the date of the last interaction.
• Marketing consent records are retained until you withdraw your consent and for one year thereafter, as evidence of your prior consent.
• Technical and session log data is retained for a maximum of twelve months in identifiable form, after which it is anonymised or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with bdt999's internal data disposal procedures.

10. Data Security

bdt999 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the bdt999 Platform.
• Encrypted storage of passwords using industry-standard hashing algorithms. bdt999 does not store passwords in plain text under any circumstances.
• Role-based access controls ensuring that bdt999 staff members can access personal data only on a strict need-to-know basis.
• Regular security assessments and penetration testing of the Platform infrastructure to identify and remediate vulnerabilities.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorised access.
• Continuous monitoring of Platform systems for anomalous activity indicative of data breach attempts or intrusion.
• Formal incident response procedures to contain, assess, and address any data security incidents in a timely manner.

11. Your Rights

As a bdt999 player, you hold the following rights in respect of your personal data. These rights may be exercised at any time by submitting a written request to [email protected]:

• Right of Access: You have the right to request a copy of all personal data that bdt999 holds about you. bdt999 will provide this information within a reasonable timeframe following verification of your identity.
• Right of Rectification: You have the right to request that any inaccurate or incomplete personal data held by bdt999 be corrected or completed without undue delay.
• Right of Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw your consent (and there is no other legal basis for processing), or where the data has been unlawfully processed. This right is subject to bdt999's legal retention obligations — certain data must be retained for a defined period regardless of erasure requests.
• Right to Restrict Processing: You have the right to request that bdt999 restricts the processing of your personal data in certain circumstances, for example while the accuracy of data is being contested.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You also have the right to object to processing based on bdt999's legitimate interests, though this right is not absolute.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without penalty and without affecting the lawfulness of processing carried out prior to withdrawal.

bdt999 will not discriminate against any player for exercising their data rights. All rights requests will be responded to within 30 days. Complex or multiple requests may require up to 60 days; where this is the case, bdt999 will notify you within the initial 30-day period and provide an explanation for the extension.

12. Marketing Communications

bdt999 sends marketing communications — including promotional offers, bonus alerts, and tournament announcements — only to players who have explicitly opted in to receive such communications at the time of registration or through their account settings.

Marketing communications are delivered via email and, where you have provided consent, via SMS to your registered mobile number. bdt999 does not send unsolicited marketing communications via any channel.

You may withdraw your marketing consent and unsubscribe from all bdt999 promotional communications at any time by:

• Clicking the "unsubscribe" link contained in any bdt999 marketing email.
• Updating your communication preferences through your bdt999 account settings panel.
• Submitting a written unsubscribe request to [email protected].

Please note that withdrawing marketing consent does not affect transactional communications — bdt999 will continue to send account-related notifications such as deposit confirmations, withdrawal updates, and security alerts regardless of your marketing preference, as these communications are necessary for the operation of your account.

13. Children's Privacy

The bdt999 Platform is strictly intended for adults aged 18 years and above. bdt999 does not knowingly collect personal data from any individual under the age of 18.

If bdt999 discovers or is notified that personal data belonging to a person under 18 years of age has been collected — whether through registration, payment activity, or any other means — it will immediately take the following steps:

• Permanently close the associated account.
• Securely delete all personal data associated with the underage individual, subject to any legal retention obligations that may apply in the context of the investigation.
• Refund any real-money balance to the depositing payment method, or if that is not possible, escalate the matter to the relevant authorities.
• Report the incident internally and, where legally required, to the appropriate regulatory authority.

14. Third-Party Links

The bdt999 Platform may contain references to game studios, payment method providers, and other third-party services. bdt999 does not maintain direct links to external websites within the Platform, and this Policy does not apply to any third-party websites, services, or applications that you may access independently.

bdt999 is not responsible for the privacy practices or content of any third-party service. If you choose to interact with a third-party service in connection with your use of bdt999 — such as a payment provider's own application or website — we recommend that you review that third party's privacy policy independently before submitting any personal information.

15. Policy Updates

bdt999 reserves the right to update or revise this Privacy Policy at any time. Where a material change is made to the Policy — for example, a new category of data is collected, a new third party receives your data, or data is used for a new purpose — bdt999 will provide advance notice to registered players via the email address on file, and will display a prominent update notice on the Platform.

Minor updates — such as clarifications, grammatical corrections, or updates to contact details — may be made without prior notice. The "Last Updated" date at the top of this Policy reflects the date of the most recent revision.

Your continued use of the bdt999 Platform following the effective date of any Policy update constitutes your acceptance of the revised Policy. If you do not accept the revised Policy, you must cease using the Platform and may close your account by contacting customer support.

The current version of this Privacy Policy is always available on the bdt999 website at https://bdt999.lat/privacy-policy. bdt999 recommends reviewing this Policy periodically to remain informed of how your data is being used.

16. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, or about the way in which bdt999 handles your personal data, please contact the bdt999 data and privacy team through the following channel:

• Email: [email protected] — displayed as plain text only; this address is not a clickable link.
• Live Chat: Available on the bdt999 Platform 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).

bdt999 aims to acknowledge all data-related enquiries within 48 hours and to provide a full substantive response within 30 days of receipt. For complex matters involving multiple data categories or legal questions, a response may take up to 60 days; in such cases bdt999 will notify you within the initial 48-hour acknowledgement.